Frequently Asked Questions
Answers to the questions we hear most from families navigating SEND, EHCP, and DLA processes.
EHCP & Education
To apply for an EHCP (Education, Health and Care Plan), you need to make a formal request to your Local Authority. This can be done by the school or directly by you as a parent.
We support families by drafting requests, gathering evidence, and guiding you through each step — from the initial application right through to receiving the final plan.
SEN (Special Educational Needs) support is help provided in school without a legal plan. An EHCP is a legal document that sets out the education, health, and social care support a child with significant needs is entitled to.
We help parents decide whether SEN support is enough or if an EHCP application is needed — and if it is, we’ll support you through the whole process.
The full EHCP process usually takes up to 20 weeks from the date the Local Authority accepts the request. It can feel overwhelming, but we guide you through timelines, meetings, and what to expect at each stage.
We’ll make sure you know your rights at every point and help you push back if deadlines are missed.
If your Local Authority refuses an EHCP assessment or issues a plan you’re unhappy with, you have the right to appeal to the SEND Tribunal.
We provide clear advice, help draft appeal letters, and support you throughout the tribunal process so you don’t have to face it alone. See our SEND Tribunal Support service for more details.
DLA & Benefits
Yes. We support parents with completing DLA forms, gathering evidence, and writing supporting letters. We also help with renewal applications, reconsiderations, and appeals if your claim is refused.
View our full range of DLA support services to find the right level of help for your situation.
Working With Us
You can book a 1:1 consultation directly through our website on the Contact page. We offer affordable hourly support tailored to your family’s situation.
Once you get in touch, we’ll respond within 24 hours to arrange your initial call and talk through what you need before you commit to anything.
Still Have Questions?
We’re always happy to chat before you book. Get in touch and we’ll answer your questions honestly, with no pressure and no jargon.
